Do I have to become a member to make a purchase?
No, you do not have to be a member to make a purchase. Just make any purchase and skip the "become a member section"

Why should I become a Gunilla Member?
1. Members receive the highest discount promo codes for future purchases, the more you buy the bigger your discount code will be. Plus Members get two free samples per item you purchase, make your request in the special instruction box on the check out page.

2. Members have acces to order and ship information plus your purchase history. Plus Members get free professional skin care counseling by phone, email or chat.

3. Members receive our seasonal email promotions "only four per year". Our Members Only seasonal promotions are very popular "many customers wait for them" with the biggest discounts of the year, there is always a free retail item no matter what you buy and a grand prize drawing.

Does being a Member mean I will have products sent to me automatically
No, our auto ship "program" is our Clear Skin Program and does not relate to being a Gunilla of Sweden Member.

Simply contact us and request Clear Skin membership, it's more convenient and you save money.
You can choose any items you like to have sent to you automatically whenever you would like as often as you like with no minimums.

Example #1 The Acne Program
Order the LEROSETT® Clay and get any other retail size item FREE " the Moisturizer is most popular".

Example #2 All General Items
Order any skin care system or any other individual item and an extra get 20% off.

You can choose from every week to every 12 weeks, cancel, change or delay shipments anytime you like, just let us know and we will make it happen. The CS program is considered a discount "promo" code in itself, you cannot use more than one discount code.

For Our Free Trial Policy Page Click Here

Why we offer a free trial:
Most people with acne are tired of trying new products because none of them work very well or for very long. This is mostly because there are really only two acne drugs and over 100 brands that are effectively all the same. After long-term use your skin becomes acclimated and products stop working, in the mean time you may have thinned your skin "premature aging" and caused hyper pigmentation in the process.

It can be difficult to gain peoples trust since LEROSETT® is totally different and not advertised on TV with paid celebrities "who don't have even have acne" to endorse LEROSETT®. The bottom line is LEROSETT® products are NOT 80% water "like the skin care products seen on TV". LEROSETT® Face Wash, Moisturizer, Toner and Serums all contain over 65% aloe that is hydroponically grown in a green house and infused with nutrients. LEROSETT® 100% Organic Clay Treatment is a specially heat treated natural clay and distilled water that is a favorite for thousands of skin care professionals. We have to grow the main ingredient and cannot mass produce these products in the same way as with water based products.

LEROSETT® is totally different from anything you have ever used and there are no acne products with less chemicals and more nutrients than LEROSETT®. To prove that LEROSETT® is the best product on the market we will let you use LEROSETT® free of charge for 21-42 days. No other brand is this sure that their product will work. And we have a 60 day money back guarantee on all purchases with the highest Better Business Bureau rating of any acne brand.

A free trial is not a sample or gift, it's free to use to see if it works for you. If LEROSETT® works you pay $34, if it doesn't you return it without paying $34. Its like renting a video, if you keep it you pay for it, if you return it you don't, you have NOTHING TO LOOSE but pimples.



How much does shipping a free trial cost?
Free trials within the US are sent USPS 3-8 day 1st Class Mail for only $2.95 you can also choose the Priority Mail 2-3 day option for $5.95.
International and Canada free trial orders are charged $12 for shipping.

What is the difference between a free trial, a free sample and a free gift?
Free samples of products are small packets of product that you can request through the shopping cart "special instructions" when you make a regular purchase "over $15", you can request two samples per item you purchase. (However samples are to small to have an effect on your skin, they are meant for travel.)

Free trials are full "retail" size products that will have an effect on problem skin. A free trial is free to use on a trial basis for an extended period of time "hence free trial" so that you have enough product and enough time for the product to actively work and make a real difference in your skin or acne condition without having to pay for the product up front .(Our free trial is very popular because you can request a free trial period extension, in case you need more time. Such as weaning your skin off harsh acne drugs.)

Our current 21-day LEROSETT®Free Trial does include the $35 LEROSETT® Organic Aloe Moisturizer as our gift to you for trying the free trial. Just contact us if you would like a free trial extension period. LEROSETT® will clear your skin, it is only a question of application method "spot treat, mask or both" and time. When most the tube is gone most your acne will be gone too.

What are sample packs for?
Sample packs have 2-3 applications and are meant for travel or to test the feel of products before you decide to buy them. Samples packets do not contain enough product to have any real effect on problem skin like acne, this is why our free trial contains full size products that are meant to be used on a daily basis for a longer period of time.

How do I become a Clear Skin Member?
Your "Free Item" Clear Skin Membership is included in your first order "you can cancel anytime" You will receive 1-LEROSETT® 100% Organic Clay Treatment and 1-Free LEROSETT® Organic Aloe Moisturizer about every 6 weeks unless you request another interval or a different free item with your shipment for $34 plus $5.95 shipping (non-member price is $69 for both items) and the $35 LEROSETT® Organic Aloe Moisturizer is always included at no charge for Clear Skin Members. Please contact customer service to change your intervals or to cancel your Clear Skin account, you can click this link, call or use our live chat box. customerservice@gunillaofsweden.com .

Why should I become a Clear Skin Member?
Because you save over 50%, your orders are automated, you can choose your own interval, there are no minimums, you get free skin care counseling and you can cancel anytime. Clear Skin Members have their products "such as the LEROSETT® 100% Organic Clay Treatment Treatment" sent to them automatically for their skin care regime intervals from every 6 weeks to 16 weeks are available "there is no minimum" and the $35 LEROSETT® Organic Aloe Moisturizer is always included at no charge.

Clear Skin Members can always choose any retail size LEROSETT® product as their free gift, like a face wash, toner or healing serum, just contact customer service before your order goes out. The $34 LEROSETT® 100% Organic Clay Treatment is the core item of the Clear Skin Program.

This is over 50% off the regular price for Clear Skin Members only. Please notify customer service with your interval request if other than the usual 6 week period or to change the free item.

Free trial testimony
The Clear Skin Member Program is the nicest program I have ever run across in skin care. The fact that you can change your free item is such a savings and convenience. Both my son and I use these products and so we don't always need the same thing at the same time. It works great for us to order what we need in addition to the LEROSETT® 100% Organic Clay Treatment. Thanks for this program!...Gene Angel

What do I get with the LEROSETT® 21-day free trial?
With our LEROSETT® 21-day free-trial you will receive the full retail size of both items, this is a 6 to 8 week supply. The $35 LEROSETT® Organic Aloe Moisturizer is a gift "that you may keep" for trying LEROSETT®. The $34 LEROSETT® 100% Organic Clay Treatment is not a gift and will need to be purchased or returned by the end of the free trial period. Both items have a $69 total retail value.

Why does LEROSETT® offer an auto-ship program when you could just buy LEROSETT® products when you need them?
Because problem skin can last for years in a teenager and even longer in adults, over 90% of LEROSETT® customers appreciate the convenience of automatic home delivery. Especially since only the Clear Skin Auto ship Program offers you ANY FREE LEROSETT® item of your choice. That's the same as 50% off, there are no minimums, you can change your intervals, change your FREE item or cancel anytime. The Clear Skin program still includes a 60-day money-back guarantee. That's the best deal in skin care!

What if LEROSETT® 100% Organic Clay Treatment doesn't work in the first week or two? No problem everyone is different and some people need more time, just contact us and we will double your trial period.


What if LEROSETT® doesn't work like I want it to?
If you are one of the very few (less than 2%) that is not fully satisfied with LEROSETT® you will need to cancel the LEROSETT® free-trial within the 21 day free-trial period "if you have not requested an extension" and then return the LEROSETT® 100% Organic Clay Treatment to avoid being charged $34 for the cost of the LEROSETT® 100% Organic Clay Treatment. The $35 LEROSETT® Organic Aloe Moisturizer is our gift to you for trying the LEROSETT® 21-day free trial you will not be charged, nor do you need to return this item.

How do I return the product?
To return the LEROSETT® 100% Organic Clay you will need a "Return Authorization Number", contact Gunilla of Sweden® before the end of the 21 free-trial period for your RA number, then simply return the item and you will not be charged. We do not accept return packages marked return to sender. All returns must contain your name, order information and your return authorization number written on the outside of the box. (If you use LEROSETT®: properly your skin will clear, maybe not overnight but it will clear)
Shipping fees are non refundable.

How do I contact customer service?
To contact customer service for product questions, your "RA" number, or to request a free trial extension please go to our live chat box, call our toll free number at 866-551-5505 or email us at customerservice@gunillaofsweden.com
Offices are closed on weekends and holidays.

Return Address:
Gunilla of Sweden® Return Dept
6500 W. 110th Street Suite #100
Overland Park, Kansas 66211
Make sure to include your RA# and copy of your invoice.

Where is the LEROSETT® Free Trial information located?
Free Trial information is located at the botton of every page of this web site and in several other areas.
1st) The free trial information is available before you order the free trial. The free trial page of our web site has all the free trial information located next to the (Get Your Free Trial Now Button), next to the product photos and at the footer "bottom" of every page of this site. This information is openly available before you order your free trial it says (Free Trial Information-Limit one per customer)IN BLUE FONT
"and Free Trial Policy at the bottom of each page"
2nd) You will receive a free trial confirmation email the day your free trial is shipped containing all the information needed concerning the free trial and the proper use of the products.

3rd) Your free trial package has an invoice that also contains the free trial information listed on the center of the invoice page. Further information is available here at FAQ.

For frequently asked questions about LEROSETT® please Click here

Yes, LEROSETT® 100% Organic Clay will be damaged if frozen and will not be shipped during extreme cold temperatures due to freezing. Canada and Alaska will be on ship hold during cold months, we recommend ordering enough for the winter if you live in cold areas.

Since LEROSETT® is 100% organic and chemical free there is no anti-freeze elements in the product. If LEROSETT® freezes the water and the clay separates. You can tell if this has happened if only water comes out of the tube or a mixture of clumps and water. You should be able to squeeze out an inch of LEROSETT® onto your hand and have it stay there like a thin toothpaste would stay on your hand without running down your skin. Once LEROSETT® has fully frozen it is destroyed, you cannot shake it back together again.

Freezing can be problematic for some organic products, we usually stop shipments to Canada, Alaska and some northern states during extreme cold periods. If your LEROSETT® has separated and is runny due to freezing we will replace the product once the cold weather has passed for your area and the replacement item has less risk of freezing. Longtime LEROSETT® users often double their orders before each winter to avoid this problem.

All orders ship within 1-3 days, orders placed on Friday will usually ship on Monday.

All orders are automatically shipped free of charge via USPS First Class mail.

USPS Priority shipping is available at check out for $6.95.

We also use USPS expedited service for $23.50. United States Postal Service Expedited shipping is considered expedited because it can still take 1-3 days to receive your package. USPS does not deliver on holidays and if you live in a less populated area there may be a delay. If your order is shipped USPS expedited service the day before a holiday the holiday will not be counted as a shipping day.

We offer UPS overnight shipping for $39.95. We are closed weekends and holidays.

All orders ship within 1-3 days, orders placed on Friday will usually ship on Monday.

All international shipping costs are US $8.50 for the first item and US $3.50 for each additional item after that. We have no control over customs charges or delays.

Skin care systems are counted for each individual item, a four part skin care system will be charged as four items and a three part system will be charges for three items.

The LEROSETT® Free Trial costs $12 for international shipping because it has two items, $8.50 for the first and $3.50 for the second $12 total.

A 4 part system would cost $8.50+$3.50+$3.50+$3.50 for a total of $19 for International shipping everywhere from Canada to Australia. We have no control over customs charges.

Our main LEROSETT® solutions page has links to many pages about acne, acne drugs, how to extract pimples and much more Click here

You can fill out our skin care questionnaire Click here and we will email your personal recommendations.

We have licensed in house skin care experts who can help you with any questions you may have just call toll free 866-551-5505 or use our live chat box

Expert phone assistance and live support is available Mon-Fri 9:30 am-4:30 pm CST, we are closed weekends and holidays.

We offer a 60 day return policy if you are not completely satisfied.
Gunilla of Sweden® has been creating the best in organic skin care for over 23 years.

All LEROSETT® and ÄKTA® products come with recommended directions for use. Since all skin types are different and the directions included are to be considered guidelines for use. We do offer a “Help Desk” page that you can use and our professional staff will be glad to assist you with any of your skin care questions. Click here for our Help Desk

Our attractive Gift Box is a Tiffany color powder blue box with a colorful satin ribbon bow or white with a red holiday bow. Tissue wrapping paper surround the purchased items inside the gift box. Due to customer demand we added this feature at no charge "any purchase over $30" to simplify gift giving; however we do not at this time supply a sentiment card. If you would like your receipt to be mailed separately in an envelope please make your request in the special instructions box within the shipping cart.